The National Consumer Commission (NCC) is the South African regulatory body, established in terms of Section 85 of the Consumer Protection Act No. 68 of 2008 (CPA). The primary role of the NCC is to protect the interests of consumers and ensure accessible, transparent and efficient redress for consumers. In addressing complaints that allege contravention of the CPA, the NCC:
The NCC further, has the responsibility to protect consumers from hazards to their well-being and safety by ensuring that goods that may be unsafe or pose a potential risk from their continued use or exposure to them, are recalled.
The Consumer Protection Act gives the consumer several fundamental consumer rights, in line with the Constitution of the Republic of South Africa, and the United Nation’s Guidelines on Consumer Protection. Any infringement of these rights is an act of non-compliance with the provisions of the Consumer Protection Act. A consumer of goods and services can file a complaint with the NCC, should their consumer rights be undermined by a supplier.
The National Consumer Commission (NCC) informs consumers about the recall of Spraymate Cold Galvanising Spray Paint as notified by Rust-Oleum South Africa. The spray is mainly used to protect steel products from
The National Consumer Commission (NCC) welcomes two separate High Court judgments dismissing appeals against rulings of the National Consumer Tribunal (NCT). Unsuccessful appeal by Wingfield Motors: In the Western
THE NCC ENTERS INTO A STRATEGIC ALLIANCE WITH THE SABS The National Consumer Commission (NCC) and the South African Bureau of Standards (SABS) have entered into a three-year partnership through
The National Consumer Commission (NCC) informs consumers about the recall of VW Amarok vehicles as notified by Volkswagen of South Africa (Pty) Ltd (VW), affecting 374 (Three hundred and seventy-four)
