Product Recalls: Tissue Box Toy and Batteries of a Santa Cruz Heckler 9EBIKE
The National Consumer Commission (NCC) provides information on the recall of the lithium-ion batteries of
| Industry/sector | Product | Defect | Hazards | Date Received | Progress to date % |
|---|---|---|---|---|---|
| Motor vehicle | Mercedes-Benz GT 192, S223, GT 290, GLC 254 | The supplier has determined that on the model series vehicles with hybrid drive transferred and/or sold to the consumer, a processor in the high voltage starter alternator’s control unit may suffer from sporadic overload. Consequently, the system’s monitoring function may erroneously detect a faulty component in the high voltage starter alternator. In this case, its functions would be deactivated, which in turn could result in a loss of propulsive power without notice. This may increase the risk of an accident. | The risk of an accident. | 2025/04/01 | In progress |
| Motor vehicle | Chevrolet – Cruze, Aveo and Orlando (Takata Driver Airbag Inflator) | The driver airbag inflator may rupture during airbag deployment phase. | The potential high energetic deployment of the inflator may lead to metal fragments detaching from the bursting inflator and these parts could fly in the direction of the driver / occupants in the motor vehicle, capable of causing serious injury or possible death in a worst-case scenario. | 2025/04/08 | In progress |
| Motor vehicle | Chevrolet – Saab and Cadillac (Takata Driver Airbag Inflator) | The driver airbag inflator may experience an alteration over time, which could lead to overaggressive combustion in the event of an airbag deployment. | In the event of an inflator rupture, metal fragment could pass through the airbag cushion material, which may result in injury or death to motor vehicle occupants. | 2025/04/08 | In progress |
| Motor vehicle | Chevrolet – Cruze, Aveo and Orlando (Takata Driver Airbag Inflator) | The driver airbag inflator may rupture during airbag deployment phase. | The potential high energetic deployment of the inflator may lead to metal fragments detaching from the bursting inflator and these parts could fly in the direction of the driver / occupants in the motor vehicle, capable of causing serious injury or possible death in a worst-case scenario. | 2025/04/08 | In progress |
| Mattel South Africa (Pty) Ltd | Tissue Box Toy sold with the Fisher-Price 3-in-1 SnugaPuppy Activity Centers (“Affected Product”). | The supplier was notified by its affiliate, Fisher-Price, Inc., that Fisher-Price received one report of the tissue box component cover coming apart, making the internal support brackets (small parts) accessible. In that incident, an infant placed the small support bracket in their mouth. That incident occurred in the United States. No injuries have been reported. | The tissue box component cover could come apart, making the internal support brackets (small parts) accessible. In a likelihood the earlier mentioned cover coming apart, it could result in incidents, such as infants(s) placing their small support bracket in their mouth. No injuries have been reported. | 2025/04/15 | In progress |
| Stellantis South Africa (V01) | Jeep Wrangler and Chrysler 300C (Takata Front Passenger Airbag Inflator) | The driver airbag inflator may rupture, due excessive internal pressure, during normal airbag deployment events. | In the event of an inflator rupture, metal fragments could strike the motor vehicle occupant(s), which may result in serious injury or death. | 2025/04/17 | In progress |
| Stellantis South Africa (JGU) | Citroen C4, Citroen DS4 and Citroen DS5 (Driver and Passenger Airbag Inflator) | The driver airbag inflator may rupture during airbag deployment phase. | The potential high energetic deployment of the inflator may lead to metal fragments detaching from the bursting inflator and these parts could fly in the direction of the driver / occupants in the motor vehicle, capable of causing serious injury or possible death in a worst-case scenario. | 2025/04/17 | 2025/04/23 |
| Mercedes-Benz South Africa Limited (4290102) | Mercedes-Benz Model CLA (118) – Replace Rear Axle Brake Hoses | The supplier has determined that on certain CLA (118 platform) vehicles, the length of the brake hoses on the rear axle might not meet specifications. In this case, the brake hoses of the rear axle might come into contact with surrounding components, chafe over time, and subsequently cause brake fluid to leak. This might lead to a reduced braking performance in one of the two brake circuits, increasing the risk of an accident. | Risk of an accident as a result of brake fluid loss. | 2025/04/25 | 2025/04/29 |
| Mercedes-Benz South Africa Limited (4391102) | Mercedes-Benz Model S-Class (223) – – Brake Hose on Front Axle | The supplier has determined that in certain vehicles in the S-Class (model series 223), the brake hoses on the front axle may gradually start to leak in hot and moist areas after an extended operating period. Brake fluid could leak out here. This could impair braking power in one of the two brake circuits, thereby increasing the risk of an accident. As a remedy, the Mercedes-Benz service organization will replace the brake hoses on the front axle in the affected vehicles. | Risk of an accident as a result of brake fluid loss. | 2025/04/25 | 2025/04/29 |
| Santa Cruz Bicycles, LLC | Santa Cruz Heckler 9 ebike | Following extensive investigation and testing, it was discovered that a small number of batteries supplied with certain Heckler 9 ebikes manufactured before February 2023 may be at an increased risk of an electrical short circuit. | In very rare instances, this may pose a fire hazard resulting in a risk of injury or damage to property. | 2025/05/02 | 2025/05/05 |
| Volkswagen of South Africa (Pty) Ltd (“VWSA”) | Rear middle seat belt fitted to Polo Sedan vehicles (69XA) | The lugs in the belt end fitting of the middle seat belt were produced with too small a radius. | In the event of powerful deceleration accident/hard braking there may be a reduced retention / protective effect and related increased risk of injury. | 2025/05/08 | 2025/05/08 |
| Audi South Africa, a Division of Volkswagen of South Africa (Pty) Ltd (“Audi SA”) | High-voltage battery on Audi e-tron GT vehicles (931B) | Some individual cell modules of the high-voltage battery may display technical irregularities. | The high-voltage battery may overheat. In turn, this may result in an acute fire hazard, with the associated risk of severe or fatal injuries to people inside and/or outside the vehicle, as well as significant property damage. | 2025/05/05 | 2025/05/08 |
| Volvo Car South Africa (R10289) | XC90 model (SPA1 Cell modules) | Volvo Cars investigations has shown a potential issue with the high-voltage battery. | The issue may lead to overheating of the battery cells when the battery is fully charged and in a worst-case scenario the overheating in the high voltage battery may lead to a thermal event. | 2025/05/09 | 2025/05/09 |
| Ford Motor Company of Southern Africa (Manufacturing) (Pty) Ltd | 25S06: Ranger Left Front Lower Control Arm Replacement | In some of the affected vehicles, an incorrect Front Lower Control Arm (FLCA) may have been fitted on the left-hand side of the vehicle instead of the correct FLCA. | Separation of the joint may result in loss of control of the affected wheel with a corresponding effect on vehicle handling increasing the risk of crash or injury. | 2025/05/16 | 2025/05/16 |
| Honda Motor Southern Africa (PTY) Ltd. | (Goldwing) GL1800B, GL1800BD, GL1800D and GL1800DA – Motorcycle | Primary Drive Gear Tightening Bolt Broken. | An engine stops unexpectedly while driving and cannot restart. In the worst case, causing engine lock and increase the risk of falling down by rear wheel lock. | 2025/05/20 | 2025/05/21 |
| Stellantis South Africa (KKX) | Chevrolet – Cruze, Aveo and Orlando (Takata Driver Airbag Inflator) | The propellant inside the driver airbag may experience an alteration over time. | The propellant inside the driver airbag may experience alteration over time which may cause it to generate gas faster than designed when the airbag is deployed during a crash. | 2025/05/27 | 2025/05/27 |
| Boston Scientific | ACURATE neo2™ and ACURATE Prime™ Aortic Valve Systems Transcatheter Aortic Valve Implantation (TAVI) | Boston Scientific is discontinuing global commercialization of the ACURATE neo2™ and ACURATE Prime™ Aortic Valve Systems and is voluntarily implementing a removal of any unused inventory of these devices. While data continue to support the performance of the ACURATE valve system when the product’s optimized instructions for use are followed, this decision was made due to the increased clinical and regulatory requirements to maintain regulatory approvals in global markets. The investments and additional resources needed to satisfy these requirements are prohibitive for the company. Patients who have been treated with an ACURATE neo2 or ACURATE Prime valve should continue to follow standard of care and any additional patient management should be at the discretion of their physician on an individualized basis. | On November 7, 2024, Boston Scientific issued a Field Safety Notice (FSN) for the ACURATE neo2 and ACURATE Prime Aortic Valve Systems. Through that FSN, Boston Scientific communicated information related to clinical risk associated with valve under-expansion, as observed in the ACURATE IDE clinical trial. A detailed investigation of the one-year data identified valve under-expansion as a potential leading contributing factor of the missed primary endpoint. In response to these findings and to further mitigate the risk of valve under-expansion, Boston Scientific updated the device instructions for use and global physician training content with optimized procedural instructions. Boston Scientific has continued communication with regulators regarding the ACURATE valve platform, and these discussions have resulted in a new, formal condition added to Boston Scientific’s ACURATE CE certification and significant additional regulatory and clinical requirements to maintain market access in regions where the ACURATE valve is currently commercially available. These requirements include the need for a new randomized clinical trial, establishment of registries and other post-market surveillance activities. The investment and additional resources to satisfy these requirements are prohibitive for the company. Thus, Boston Scientific has made the difficult decision to discontinue the commercialization of the ACURATE product platform in all markets where ACURATE is commercially available. | 2025/05/29 | 2025/05/29 |
| Volkswagen of South Africa (Pty) Ltd (“VWSA”) | Front passenger airbag fitted to Polo vehicles (69UB) | Faulty part in the gas generators of the front passenger airbag module. | In the event of an accident with deployment of the front airbag, there may be a reduced protective effect by the front passenger airbag and an increased risk of injury to the passenger. Furthermore, the gas generator housing may burst, or components of the gas generator housing may come loose and cause serious or deadly injuries to vehicle occupants. | 2025/06/12 | 2025/06/12 |
| Volkswagen of South Africa (Pty) Ltd (“VWSA”) | Front passenger airbag fitted to Polo and Taigo vehicles (69UN) | Faulty part in the gas generators of the front passenger airbag module. | In the event of an accident with deployment of the front airbag, there may be a reduced protective effect by the front passenger airbag and an increased risk of injury to the passenger. Furthermore, the gas generator housing may burst, or components of the gas generator housing may come loose and cause serious or deadly injuries to vehicle occupants. | 2025/06/12 | 2025/06/12 |
| Volkswagen of South Africa (Pty) Ltd (“VWSA”) | Curtain airbag fitted to Tiguan Allspace vehicles of a specific production period (69F0) | There is a possibility that the gas generator for the curtain airbag has been incorrectly produced. | An incorrectly produced gas generator can lead to the function of the airbag and therefore the protective effect not working. It also cannot be ruled out that components of the gas generator housing could come loose and injure vehicle occupants. | 2025/06/20 | 2025/06/23 |
The National Consumer Commission (NCC) provides information on the recall of the lithium-ion batteries of
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